Solutions Consultant, Sales

The Solutions Consultant is responsible for identify opportunities, define customer requirements, Presales, implementation, Post sales of new and existing applications & solutions using the company's software and associated modules.

• Provide pleasant, courteous, and professional customer handling.
• Interface with Sales/Marketing/Service on daily business matters.
• Actively support sales cycles and major customer engagement by bringing specific knowledge and experience to the opportunity. Support customer engagement events to broaden the prospect base.
• Develop, design & script applications to meet customer requirements.
• Perform business analysis in which information about business processes and concerns is gathered from key client stakeholders.
• Design business applications in which basic best practice knowledge is applied.
• Compose documentation outlining requirements for building the business application.
• Developing and supporting various Applications.
• Present documentation on business analysis and solution requirements to key customer stakeholders for validation and approval.
• Build a solution utilizing the appropriate application development tools supported by the company.
• Test business applications and ensure performance is as designed; resolve any issues.
• Compose training materials and conduct training sessions for customers; also, train customer administrators to be able to administer and troubleshoot.
• Develop plan for migration; migrate business applications into the production environment and support customers throughout the migration process.
• Transition key information to the technical support team to ensure continued successful support of the customer.

(in Computer Science / Information Technology).