Senior Specialist, Change Management; T&I II

Key Responsibilities

• Enable Change Adoption
  • Develop and execute change management plans for technology, digital, and process initiatives
  • Support communication, engagement, and readiness activities to prepare teams for upcoming changes
• Drive Alignment Across Stakeholders
  • Collaborate with business units, CoEs, and field teams to align objectives, expectations, and timelines
  • Facilitate feedback loops and help resolve adoption barriers
• Support Capability Building
  • Deliver training, materials, and tools that enable new behaviors, systems, and processes
  • Coach leaders and change agents to reinforce adoption and sustain improvements
• Monitor and Improve Change Outcomes
  • Track adoption, readiness, and impact metrics to identify gaps and ensure desired outcomes are realized
  • Provide insights and recommendations to improve ongoing and future change efforts

• Change management & stakeholder engagement
• Communication and facilitation
• Training & capability building
• Problem-solving and continuous improvement
• Cross-functional collaboration

• Bachelor’s degree in Business, Organizational Development, HR, or related field
• 3–6 years’ experience in change management or transformation support
• Strong communication and stakeholder management skills
• Experience supporting technology or digital transformation preferred