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Service & Availability Analyst
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-18
Listing for:
DXC Technology
Full Time
position Listed on 2026-01-18
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
A technology consulting company is seeking an SLM Coordinator in Riyadh to manage the Service Level Management practice. Key responsibilities include supporting ITIL processes, preparing performance dashboards, and conducting SLA deviation analyses. Candidates should have 2–5 years in IT Service Management and strong analytical skills. The position offers opportunities for continuous improvement and coordination with stakeholders. If you have experience with tools like Service Now and a solid understanding of KPI tracking, this is a great opportunity.
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