Data Center Manager, Data Center Operations

Data Center Manager, Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing scalable capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Managing and developing teams of engineers, providing technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing co-located and in-house Data Centers.
• Helping build and bring online new Data Centers.
• Constantly improving all processes and procedures.
• Assisting and managing relationships with external vendors and contractors.
• Liaising with internal teams and management groups.
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

• 5+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams.
• Experience in major facilities incident management.
• Experience implementing process improvements.
• Experience with strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting networks.
• 7+ years of relevant experience in DC Operations, IT Operations or similar roles.

• Bachelor’s degree or above in engineering or equivalent STEM field, or 3+ months of network and operating system support experience.
• Experience in project management.
• 2+ years of Agile methods and processes experience.
• Experience in capacity planning, operations planning, business analysis or similar.
• Knowledge of Lean, Kaizen, Six Sigma concepts.
• Experience implementing change management successfully transitioning programs into large-scale operations.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.