Sr. Associate JP, Global Solutions and Risk Compliance; GSRC

Sr. Associate JP, Global Solutions and Risk Compliance (GSRC)

Job  | ICP-Dalian branch - J15

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings.

GSRC raises the bar on quality by implementing operational changes matching the ever-changing regulatory space. The team designs global, consistent, and scalable solutions and prioritizes a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

As a Senior Compliance Associate, you will review the latest product information as per Standard Operations Procedures (SOP) and cross-check it against relevant regulatory documentation. Using Amazon-specific tools and systems, you classify products to ensure they meet necessary compliance requirements for availability on Amazon. You work closely with your manager and Process Experts, addressing deviations from standard SOPs and seeking guidance as needed.

You maintain detailed records of your assigned tasks, utilize standardized reports to prioritize your work, and meet Quality, Productivity, and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team’s SOPs, contributing to the ongoing refinement of operational processes, and participate in knowledge-sharing sessions, contributing with your expertise and learnings.

As a mentor, you may support peers by answering their queries and providing process-level training.

• Ability to use Microsoft Excel (filtering, sorting, cell referencing, pivot tables, data validation, etc.)
• Basic understanding of SQL, capable of self-service defined queries and simple database changes
• Knowledge of Customer Relationship Management tools, managing customer data and tracking interactions
• Attention to detail and ability to analyze and identify patterns across data sets and information
• Problem-solving skills, using logic, intuition, creativity, and design thinking
• Commitment to investigation, research, and diving deep to seek facts
• Ability to understand, interpret, critique, analyze and communicate data

• Bachelor's degree
• Experience with Microsoft Office products and applications
• Japanese N1 (or equivalent) proficiency in verbal and written communication
• English B2+ (or equivalent) proficiency in verbal and written communication

• Knowledge of consumer product compliance processes and regulations
• Experience in regulatory compliance management with government agencies
• 2+ year work experience in Business Process Outsourcing in domains such as accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
• Advanced Excel skills (VBA)
• Knowledge of database querying (SQL)
• Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or a corporate role
• Experience with data analysis in quantitative fields and building data and decision support systems

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Posted: January 15, 2026 (Updated 28 minutes ago)

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