Technical Product Specialist

Key Responsibilities:

• Own and manage the digital product roadmap from a technical and operational lens.
• Gather, analyze, and document business requirements into structured user stories and technical briefs.
• Lead backlog grooming, sprint planning, and execution in collaboration with developers.
• Review pull requests and development progress to ensure alignment with business needs.
• Supervise the technical support team and ensure high service quality and proper issue escalation.
• Prioritize development tasks based on business value, technical feasibility, and operational impact.
• Collaborate with external tech vendors or integration partners when required.
• Maintain up-to-date documentation for product features, releases, and workflows.
• Support improvements in user experience and operational system efficiency.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.
• Minimum 3 years of experience in a product, technical coordination, or tech operations role.
• Experience working with Agile/Scrum teams and managing product backlogs.
• Proven ability to document business and technical requirements clearly and efficiently.
• Excellent communication skills and cross-functional collaboration.
• Prior experience in digital platforms, subscription-based businesses, or food tech is a plus.

Notes:

• This is a non-coding role but requires high technical literacy.