More jobs:
SME & Corporate Digital Products
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-11
Listing for:
PayTech Nexus Ltd
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
Digital Media / Production, Product Designer
Job Description & How to Apply Below
About the job SME & Corporate Digital Products
JOB TITLE: SME & Corporate Digital Products
TERM: 12 months
CLIENT
LOCATION:
Riyadh, KSA
DIVISION: Financial Services / SME Technology Platform
RELEVANT
EXPERIENCE: 10 years+ of relevant experience
MANDATORY REQUIREMENTS**:
- Experience across digital banking, fintech, and enterprise UX
- Immediately available
- KSA/GCC experience
PURPOSE OF JOB
The role is to set up and lead the in-house design function for one of our key digital business units focused on SME & corporate customers. The product is already live and gaining traction; the next chapter is about elevating the user experience, delivering on customer feedback, and creating a world-class design practice that is integrated deeply with product and tech teams.
TASKS
Core Responsibilities and Accountabilities
- Build the In-House Design Studio:
Lead the setup of a scalable design function from scratch, including org structure, roles, tools, and best practices. - Design-Led Product Evolution:
Continuously analyze live product journeys, run diagnostics, and ship design changes that immediately uplift UX and customer satisfaction. - Cross-Functional Collaboration:
Design and implement workflows that promote seamless collaboration between product, design, and engineering with a focus on speed, clarity, and shared ownership. - Recruit & Mentor Local Talent:
Hire, onboard, and coach a team of Saudi designers across product design, UX, and UI disciplines. - Process Implementation:
Establish a design operations framework that fits the org s rhythmfrom sprints and reviews to quality checks and stakeholder alignment. - Experience Governance:
Ensure all design output meets high standards of usability, accessibility, and brand consistency.
KPIs
- Conversion Rates:
Higher completion across key user flows such as onboarding, transactions, and service requests. - Task Efficiency:
Reduced friction, faster completion times, and improved usability scores across the platform. - Customer Satisfaction:
Positive feedback from users, reflected in qualitative research.
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