GCP Infra Cloud Support Engineer

Overview

• Provides expert-level support for Google Cloud Platform (GCP) infrastructure within a client's environment.
• Troubleshoots complex infrastructure issues, optimizes performance, and provides guidance on best practices.
• Acts as a trusted advisor, building strong relationships with client stakeholders.

• Respond to, diagnose, and resolve complex GCP infrastructure incidents.
• Monitor and maintain the client's GCP environment, ensuring high availability and performance.
• Implement and manage GCP services, including Compute Engine, Kubernetes Engine, and networking components.
• Provide proactive guidance on GCP architecture, security, and cost optimization.
• Document troubleshooting procedures and best practices.
• Collaborate with Google Cloud support and engineering teams.

• Strong hands-on experience with GCP infrastructure services.
• Expertise in Linux/Windows server administration.
• Knowledge of networking principles and security best practices.
• Experience with Kubernetes and containerization.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• GCP certifications are highly desired.

• Experience with Infrastructure as code tools such as Terraform.
• Experience with automation and scripting.