Transportation Representative, Shipping
Listed on 2026-01-11
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IT/Tech
Data Analyst, IT Support
Transportation Representative, Amazon Shipping
A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.
Key Job Responsibilities- Deliver positive experience to assigned shipper accounts and resolve all queries
- Develop individual client servicing strategy at a shipper-level
- Understand and reinforce the internal system and operational capabilities and align shipper expectations
- Resolve shipper queries by liaising with internal stakeholders across program, operations
- Take proactive and reactive measures on key service parameters like operations, claims and escalations
- Follow the standard operating processes to scale the working of the function
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
- Experience with SQL
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Posted: December 22, 2025 (Updated 1 day ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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