Monitoring Lead​/SME

A leading organization operating within a large scale, mission critical technology environment is seeking a Monitoring Lead / SME to drive its enterprise monitoring and observability strategy. The role focuses on ensuring high availability of core business services through proactive monitoring, team leadership, and continuous improvement initiatives.

• Define, implement, and maintain the organization’s end-to-end monitoring and observability strategy for applications and infrastructure.
• Lead and mentor monitoring teams, ensuring effective operations, incident handling, and service visibility.
• Oversee monitoring design, integrations, and enhancements across diverse environments and systems.
• Collaborate with architecture, development, and operations teams to enable full stack observability and improved service performance.
• Drive automation, predictive analytics, and self-healing capabilities to enhance service resilience.
• Present monitoring insights, health trends, and improvement initiatives to senior stakeholders while ensuring compliance with operational standards.

• 7+ years of experience in monitoring, observability, or IT operations, including leadership experience.
• Strong understanding of enterprise IT landscapes across on premises, cloud, and hybrid environments.
• Expertise in observability practices such as logs, metrics, traces, distributed monitoring, and event correlation.
• Proven ability to manage and guide support teams across multiple levels.
• Excellent stakeholder management, communication, and reporting skills.
• Strong experience with capacity planning, compliance processes, and monitoring roadmap development.

With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.

Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.

At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.

By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.