Associate - Retail Process, CMT

Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then CMT is the right platform. At Amazon, we are working to be the most customer-centric company on earth and to grow in a virtual global e-commerce environment with great selection at best prices.

CMT within Amazon, is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she is desired to identify products through continuous audit.

The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment.

• Monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities.
• Audit operations teams and system outputs, suggest and implement process/system improvements, and identify emerging process performance trends.
• Audit, track, and maintain the quality metrics of assigned processes.
• Interact with the business, automation, and technology teams to help drive operational and system improvements.
• Work at all levels with an eye for detail to achieve process goals, actively understand Amazon’s core values, and translate those into everyday practices.

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• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.