Onbase Administrator, IT​/Tech

This role is critical in designing, managing, and optimizing enterprise-level ECM (Enterprise Content Management) solutions. The ideal candidate will have a strong background in Hyland OnBase, with a proven ability to translate business requirements into technical solutions while collaborating with various stakeholders. If you have a passion for technology and a knack for problem‑solving in a fast‑paced environment, this position is for you!

• Oversee and perform various administrative and development tasks within the OnBase platform.
• Collaborate with business owners, subject matter experts, and customers to document business needs, develop workflows, and design technical solutions.
• Lead the implementation and optimization of automated processes to reduce manual intervention and streamline operations.
• Manage software upgrades, test processes, and coordinate with testers, operational managers, and vendors to ensure successful deployment.
• Develop, modify, and optimize workflows, scripts, and document processing tasks (e.g., DIP processes, custom queries, Unity forms).
• Create and maintain dashboards, folders, and other tools using OnBase Workview and folder structures.
• Maintain regular communication with internal customers and development teams to address issues and refine processes.
• Prepare project documentation, including project initiation sheets, test cases, implementation plans, and more.
• Drive innovation by participating in initiatives to improve operational efficiency, reduce costs, and evaluate new systems and technologies.

• 9+ years of experience in SDLC and enterprise‑level web application development using Microsoft technologies.
• 4+ years of hands‑on experience with the Hyland OnBase ECM tool.
• Solid experience in ASP.NET, SQL Server, , and related web technologies.
• Expertise in creating, managing, and modifying workflows, scripts, and automated processes.
• Proficiency in data management, including writing SQL queries, stored procedures, triggers, and working with Entity Framework.
• Strong experience in Agile, Waterfall, and Scrum methodologies.
• In‑depth understanding of Object‑Oriented concepts and design.
• Prior experience in the Lending domain (e.g., Uni Fi/Loan Complete, OnBase, Nautilus) is a plus.

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Has demonstrated the ability to understand business rules and the technology that drives them.
• Strong analytical, problem‑solving, and debugging skills.
• Excellent communication skills with the ability to interact professionally across all management levels.
• Capable of rapidly learning new technologies and applying them effectively to projects and operations.
• Strong organizational skills with a keen attention to detail and documentation.