Nutanix Resident Engineer​/Consultant - ELM

Nutanix Resident Engineer/Consultant - ELM Summary

The role of the Nutanix Resident Engineer/Consultant focuses on optimizing and enhancing the customer experience while ensuring effective administration and support of their existing Nutanix environment. This position is critical for fostering better adoption of Nutanix products and promoting customer satisfaction through proactive support and advanced troubleshooting.

• Assess current usage of Nutanix products and drive adoption.
• Ensure a good customer experience through effective support of the Nutanix environment.
• Install and configure Nutanix core products.
• Perform upgrades and patching.
• Assist migration from 3‑tier architecture to Nutanix.
• Execute cross‑hypervisor migrations, e.g., from ESXi to AHV.
• Monitor alerts and remediate issues proactively.
• Troubleshoot performance and availability issues.
• Plan and report on capacity and VM lifecycle management.
• Collaborate with Nutanix support for advanced troubleshooting.
• Participate in planning and executing disaster recovery drills.
• Act as a trusted advisor regarding Nutanix best practices and architecture.
• Automate administrative tasks using Nutanix features.
• Communicate new opportunities and customer reports with the Nutanix Sales Team.
• Keep customers informed with project status and updates.
• Conduct Proof of Concepts (PoCs) for Nutanix products.
• Train and enable customer resources.

• 8‑10 years of experience in system administration and virtualization technologies.
• Excellent knowledge of Nutanix AOS/AHV and/or Hyper‑V and VMware ESXi.
• Ability to diagnose complex problems across platforms independently.
• Strong customer‑centric communication skills.
• High comfort level in conducting white‑boarding sessions and group presentations.
• ITIL practice knowledge or certification preferred.
• Understanding of storage and data protection technologies.

• Python/Power Shell scripting.
• Experience with VDI (Horizon or Citrix).
• Knowledge of SQL clusters and networking/routing.
• Familiarity with self‑service orchestration tools.
• Experience with Service Now and Veeam Backup.
• Knowledge of F5 & Citrix Netscaler.

• Location:
  
  Riyadh - KSA
• Contract duration: 12 months, extendable.

Mid‑Senior level

Full‑time

Engineering and Information Technology

IT Services and IT Consulting