Field CTO

Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

This position involves contributing to Hashi Corp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

The Field CTO role is a high-impact position passionate about executive-level engagement, field enablement, and strategic product feedback. As a Field CTO, you act as an extension of the CTO and CEO to strategically enable and support sales teams by building pipelines, closing opportunities, and maintaining long-term relationships with customer leadership teams. You are a trusted advisor to our customers, providing business, technical, and organizational guidance and thought leadership to drive customer outcomes.

You work closely with regional sales leadership to focus on top-priority accounts within the theater with significant pipeline impact. As the technical leader and executive sponsor for key accounts, you deeply understand the customer's technical landscape and can articulate how Hashi Corp, an IBM company's (Hashi Corp) products drive their business success. You also broadly influence the strategic direction for customer messaging through collaboration with the Strategy team, R&D, the broader field, and industry events.

You are a trusted advisor to our customers, providing business, technical, and thought leadership to drive adoption and success with our products. Illustrating the impact of the Hashi Corp product suite in delivering customer outcomes is your strength, and you showcase your thought leadership and technical expertise through participation in webinars, speaking events, round tables, white papers, marketing events, advisory boards, and executive briefings.

Dynamic communication and presentation skills amongst varied audiences of both business and technology leaders are essential for success in this role, and you should be as adept at engaging with the customer’s C-level executives as you are working closely with internal product and engineering teams. As a Field CTO, you contribute to public and internal messaging of the Hashi Corp principles and tech vision to existing and potential customer executives and decision-makers and enable internal teams and partners to elevate the product narrative.

As a field CTO, you are regarded as a business and technical thought leader at Hashi Corp and a well-rounded technologist in the IT/application operations landscape.

• Work closely with field marketing teams to spread awareness and support pipeline building via customer touch points (round tables, workshops, etc), conferences, strategic events, blogs, webinars, and whitepapers, among other opportunities.
• Aggregate and synthesize customer feedback on product messaging, pricing, and capabilities and communicate those findings to the relevant internal organizations (sales, marketing, R&D, enablement, services).
• Coordinate with the regional sales team to establish relevant relationships and act as a technical lead and trusted advisor to accelerate the pipeline for strategic accounts.
• Understand the customer's technical, people, and process needs, and articulate how Hashi Corp's products can meet those needs for the enterprise.
• Work closely with the field teams to identify opportunities for product adoption, expansion, and extension within their accounts, to communicate a unified vision, and to collaborate through thought leadership.
• Collaborate with product and marketing teams to provide feedback on customer needs and struggles to ensure our products' proper future direction and success.
• Drive customer CISO/CxO engagements with the field teams.
• Validate and contribute to technical materials, standard methodologies, etc., based on field experience to continuously up-level and enable our internal partners.
• Lead executive briefings and advisory boards with customers, partners, and prospects.
• Educate, mentor, and promote upskilling within the sales and customer success teams on Hashi Corp's products through internal enablement efforts.

Master's Degree

• You must have an Engineering/CS/MIS Bachelor's Degree or strong relevant industry experience;
• Have a history of executive engagement or served at an…