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Services Facilitator II - F&B

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Qiddiya | القدية
Full Time position
Listed on 2026-02-28
Job specializations:
  • Hospitality / Hotel / Catering
    Food & Beverage
Salary/Wage Range or Industry Benchmark: 120000 SAR Yearly SAR 120000.00 YEAR
Job Description & How to Apply Below

Qiddiya Investment Company is seeking a motivated Services Facilitator II for our Food & Beverage department. This role is essential in providing excellent service to our guests, ensuring their dining experience is memorable and enjoyable. Your enthusiasm and attention to detail will play a key role in delivering a high standard of service, as well as maintaining quality and safety standards within the F&B operations.

Responsibilities
  • Lead and continuously enhance beverage quality and service standards across all Qiddiya office cafeterias to support high employee satisfaction
  • Standardize and expand beverage offerings across all locations, including specialty drinks.
  • Develop, implement, and manage a structured barista training program across all sites, ensuring all baristas are enrolled and training records are accurately maintained
  • Provide hands‑on coaching and ongoing performance support to baristas to improve technical skills, consistency, and service excellence
  • Maintain an up‑to‑date hospitality assets register, ensuring proper documentation, preventive maintenance tracking, and machine functionality
  • Coordinate with food and beverage service providers at site offices to ensure commercial F&B services meet agreed quality and operational standards
Requirements
  • High School diploma or equivalent; relevant culinary or hospitality certification is a plus
  • Minimum of 3 years' experience as a Barista Supervisor or in a frontline supervisory role.
  • Strong multitasking abilities in a fast‑paced environment
  • Ability to work collaboratively as part of a team
  • Fluency in both Arabic and English is preferred
  • Positive attitude and commitment to providing outstanding guest service
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