Guest Service Front Desk

Hyatt Regency Riyadh Olaya is seeking a professional and customer-focused Guest Service Front Desk Associate to join our dynamic team. The successful candidate will be the first point of contact for our guests, ensuring exceptional service and a smooth check-in/check-out process.

• Welcome and greet guests warmly upon arrival.
• Manage guest check-in and check-out procedures efficiently.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Maintain accurate guest records and process payments.
• Coordinate with other hotel departments to ensure guest satisfaction.
• Promote hotel services and amenities.

• Saudi nationality is required.
• Excellent command of English (both spoken and written).
• Previous experience at a front desk or in guest services in a hotel environment is preferred.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Professional appearance and demeanor.

• Opportunity for career growth within a leading international hotel brand.
• A supportive work environment focused on employee development.