Program Manager for Health Services

Responsibilities

• Direct, plan, and oversee the implementation of health services programs.

• Develop and maintain strategic policies, goals, and action plans aligned with organizational objectives.

• Monitor and evaluate the performance of health services programs, setting and reviewing key performance indicators (KPIs).

• Supervise contracts for supporting health services and ensure proper execution.

• Lead and coordinate the delivery of healthcare services for employees, ensuring quality standards.

• Oversee operations in hospitals and healthcare facilities, including nursing, treatment, surgery, and medical records.

• Ensure patient safety and monitor initiatives that promote a safe environment for patients, visitors, and staff.

• Contribute to improving medical devices and overall healthcare service quality.

• Prepare annual reports on achievements and ensure alignment with the organizational plan.

• Manage budgets and resources for the department and services provided.

• Foster a fair and transparent work environment that encourages creativity and professional growth.

• Supervise staff, provide guidance, and support training and development programs.

• Bachelor’s degree in Health Management, Public Administration, or a related field.

• MBA is preferred.

• Minimum of 9 years’ experience in the healthcare sector.

• Solid experience in hospital management and healthcare services, including nursing, treatment, surgery, and medical records.

• Experience in managing contracts with healthcare providers and ensuring compliance.

• Strong leadership and strategic planning skills.

• Proven ability in quality management, health program administration, and partnership building.

• Proficiency in Arabic and English (spoken and written).

• Strong interpersonal and communication skills with the ability to work effectively with individuals at all levels.

• Advanced computer skills and familiarity with relevant healthcare systems and software.