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Senior Business Analyst – CRM & Banking

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Tandemsearch
Full Time position
Listed on 2026-03-04
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Role Overview

We are looking for a hands‑on Senior Business Analyst to support banking transformation initiatives, with a strong focus on Real Estate Finance, Mortgage, and CRM systems
. You will work closely with business stakeholders and delivery teams to shape digital and process improvements.

Key Responsibilities
  • Act as a functional Business Analyst embedded within banking business teams
  • Gather, structure, and validate business requirements for mortgage and retail banking initiatives
  • Analyze end-to‑end mortgage and real estate finance customer journeys
  • Translate business needs into:
    • Functional specifications
    • User stories
    • Process flows
  • Support CRM initiatives across requirements, design validation, and UAT
  • Identify process gaps and recommend improvements in mortgage operations
  • Maintain clear documentation and requirement traceability
  • Participate in Agile ceremonies and backlog refinement
  • Collaborate daily with stakeholders and delivery squads to ensure alignment
Required Experience & Skills
  • 5+ years’ experience as a Business Analyst in banking or financial services
  • Strong domain knowledge in:
    • Real Estate Finance
    • Mortgage lifecycle
    • Credit assessment and collateral processes
  • Experience working on CRM projects (Siebel is a strong plus)
  • Solid understanding of SDLC and Agile methodologies
  • Hands‑on experience with JIRA, Confluence, and documentation tools
  • Strong analytical thinking and structured documentation skills
  • Experience working directly with business stakeholders in client environments
  • Familiarity with Saudi banking regulations and government integrations (KYC, credit bureau, etc.) is highly preferred
  • Fluent in English
    ;
    Arabic is a plus
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Position Requirements
10+ Years work experience
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