Patient & Billing Specialist

Responsibilities

• Receive payments (cash, card, online transfers, insurance claims, etc.) from patients for hospital services.
• Issue receipts and maintain proper documentation for all transactions.
• Prepare daily cash reports and reconcile cash balances with system records.
• Deposit collected cash and cheques to the hospital’s bank account as per schedule.
• Coordinate with billing and accounts to ensure accurate posting of charges and payments.
• Collect original referral and guarantee letters from patients, when applicable.
• Maintain confidentiality of patient and financial information.
• Follow up on the collection of claims from customers.
• Ensure compliance with hospital financial policies and audit requirements.
• Support other administrative tasks as assigned by the finance or billing department.
• Perform all duties in a professional, effective and confidential manner.
• Perform all other related duties as required or assigned.