Senior Manager - Utilities and Critical Infrastructure; DEL

Job Summary

The Senior Manager - Utilities & Critical Infrastructure leads the governance, reliability, and operational performance of all utility systems and critical infrastructure supporting Qiddiya Workers Villages.

• Lead governance and oversight of all utility systems and critical infrastructure
• Establish preventive and predictive maintenance strategies for critical assets
• Ensure statutory and regulatory compliance for utilities operations
• Develop contingency and emergency response plans for system failures
• Oversee utilities service providers and OEMs against KPIs and SLAs
• Lead failure investigations and reliability improvement programs
• Provide technical leadership for upgrades and expansion projects

• Reliable and uninterrupted utility services
• Preventive maintenance and reliability programs
• Emergency response and business continuity plans
• Compliance records and statutory inspection documentation
• Capital planning and lifecycle strategies

• Utility system uptime for critical services
• Unplanned outage frequency and duration
• Preventive maintenance completion rate
• Compliance audit score
• Mean time between failures for critical systems

• Bachelor's degree in Engineering or related field
• Professional engineering certifications preferred

• Minimum 10 years of experience in utilities or critical infrastructure operations
• At least 5 years in a senior leadership role managing mission-critical systems

• Utilities systems management
• Critical infrastructure reliability planning
• Regulatory compliance management
• Root cause analysis and failure investigation
• Capital planning and lifecycle management

• Leadership and accountability
• Stakeholder engagement and collaboration
• Decision-making under pressure
• Integrity and professionalism
• Continuous improvement mindset

• Approve corrective actions for critical utilities
• Authorize emergency interventions
• Escalate critical risks to executive leadership