O&M infrastructure Engineer - Physical Server

Responsibilities

• Monitor, manage, and control online storage based on I/O pattern statistics and performance data.
• Implement best practices and make necessary changes in storage architecture to meet service levels.
• Ensure maintenance of physical servers.
• Configure and allocate storage capacity to end-users based on approved change requests.
• Manage online storage thresholds and data archives.
• Monitor user directories for file inactivity and report monthly.
• Perform online storage compaction as needed.
• Handle data migration, archive management, and storage LUN migration activities.
• Liaise with monitoring teams to receive and validate hardware alerts.
• Collaborate with OS (Windows/Linux) and Virtualisation (VMware) teams to prepare and hand over new hardware.
• Communicate the status of incidents and service requests to the physical server lead.
• Maintain catalogue information based on storage allocation, utilisation, user directories, and access history.
• Monitor and maintain file directories and catalogues.
• Follow release management processes and maintain complete configuration information of storage.

• Strong Team Management Skills.
• Excellent communication and interpersonal skills.
• Excellent problem-solving skills.
• Proactive mindset with strong attention to detail.

• Expertise in enterprise server hardware (blade, rack-mount).
• Deep knowledge of SAN/NAS storage management (allocation, LUN migration, compaction).
• Experience with I/O performance monitoring and tuning.
• Knowledge of data archiving and migration techniques.
• Familiarity with file/catalogue management and storage configuration documentation.