PQ​/PD Field Service Engineer

Want to make a real impact on the environment with a global company that is leading the way? Join us in creating energy-efficient solutions that drive meaningful change. We're not only a power management company; we're a team committed to sustainability, diversity, and innovation. Together, we turn ideas into action, and we Make What Matters Work.

We are looking for a Field Service Engineer to work on PD products like Switch gears, Electrical Panels, MV units etc. and working as a Field Service Engineer on PQ products like UPS's 1ph and 3ph units.

• Installation and commissioning of LV/MV switchgears, transformers and UPS at customer sites.
• Provide optimum service support for customers through phone, personal visits, etc. Generate service reports for customers after site visit.
• Develop service-related trainings to field staffs as well as customers.
• Perform service activities according to company policies and safety standards.
• Develop documentations for service-related issues and resolutions.
• Investigate and troubleshoot product service issues.
• Identify problems and record solutions for reference purposes.
• Educate customer representative about the product usage and maintenance.
• Stay updated on industry standards and technical service knowledge.
• Address customer inquiries in a timely manner.
• Coordinate with various teams to fix product issues.
• Inform management on product service issues as observed through interaction with clients.

• BSC in Electrical Engineering.
• 5+ years experience from the ME market will be preferred.

• Testing and commissioning of switchgears, both low voltage (LV) and medium voltage (MV).
• Experience with transformers and service electricians, industrial electricians, and service technicians.
• Comfortable working with both 1-phase and 3-phase systems.
• Technical expertise for startup and commissioning of 3-phase UPS systems, including battery backup and emergency supply protocols.
• Good communication skills, customer focus, flexibility.
• Ability to work with different cultures and follow instructions.

• Competitive Compensation and Benefits Package
• Permanent Contract in a fast-growing global company
• Challenging Projects in a dynamic, collaborative team
• Excellent Working Environment – safety and ethics are really important to us
• Eaton Business System offering various tools for management and people development
• Great Promotional Opportunities – Eaton encourages internal promotion whenever possible
• Culture & Values – Eaton is more than the products we invent and produce; the way we do business is just as important. At Eaton, our values and culture define who we are – both individually and as an organization – and direct our activities every day.
• Inclusion & Diversity – Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully.
• Learning & Development – We invest in our employees for the long term, not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.
• Wellness – Wellness at Eaton is more than a program; it’s about changing the environment by offering the right tools to help empower employees to make that happen.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.