Design Lead - Saudi National

Shaping the Next Gen Schools

We’re on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win— we measure progress by revenues, students, and learning gains. Our approach? Build high‑performing teams, giving them the freedom to dream big and execute boldly.

Today, we’re building the next generation of schools in Saudi Arabia. We believe every student deserves world‑class teachers. And to make it happen, we’re reimagining everything about education: from cutting‑edge tech to peer learning and physical spaces that spark curiosity.

Hybrid brings digital star teachers directly into school buildings, and amplifies the experience through peer‑to‑peer learning and AI. We ran this model for a year with two schools and the results were so overwhelming that we expanded to 18 private and 10 public schools in our second year of operations. The verdict is clear: students don’t just tolerate hybrid, they love it.

• 10+ Years of Impact:
  Started with a simple idea— access to the best teachers shouldn’t be a luxury, and learning should energize, not drain you.
• Market Leaders: 14 million students (and counting) use Noon across Middle East, Egypt, and Pakistan to ace high‑stakes exams.
• Now:
  We’re laser‑focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well‑funded, and profitable.
• Office:
  Full‑time, Riyadh‑based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.

As Experience Design Lead
, you own the path
: the end‑to‑end learning journey for Noon students, with a special focus on Qudrat prep
. You turn feedback, data, and constraints (school calendars, exam windows, product roadmap) into a learning journey that feels clear and doable for students, parents, and staff. You will work closely with Product, Learning, Experience, and School Ops.

• Design and maintain the learning journey.
• Map and maintain the full student learning journey: from onboarding → diagnostics → courses → bootcamps → real Qudrat attempts.
• Design a clear, student‑facing view of the journey: milestones and levels, what success looks like at each stage, what support (sessions, bootcamps, practice) is available.
• Make sure the journey is aligned with: official Qudrat exam windows, school calendar and exam weeks, internal academic plans and content.
• Fix weak points in the journey.
• Use recurring student, parent, and staff feedback plus data to spot: where the journey is confusing, where pace is too fast/too slow, where support is missing.
• Translate these insights into journey changes, such as clearer onboarding, better explanation of “what’s next,” new or improved touchpoints, activities, or interventions.
• Work with Product and Learning to align course design, bootcamps, and app experience with the journey, and avoid one‑off fixes.
• Run experiments and pilots, working with School Leads to run small, fast pilots for new journey ideas, new touchpoints, and new engagement formats.
• Define simple success criteria for each pilot: attendance, completion, satisfaction, next‑step readiness, etc.
• Document what worked and what didn’t, and decide: what becomes standard practice across schools, what needs more testing or should be dropped.

• Roughly 3+ years of experience in Product, Customer Experience, or Consulting.
• Ability to combine qualitative feedback and quantitative data. Strong structuring and synthesis to map journeys, break them into stages, and simplify complexity.
• Comfortable working with Product & data dashboards, Learning / academic teams, and School operations and on‑the‑ground staff.
• Tools:
  Confident in Excel/Sheets or dashboards for basic analysis; comfortable with Miro / Fig Jam / slides for mapping and communicating journeys.

• Have experience in education, exam‑prep, or learning products.
• Have prior work on student/learner journeys or similar lifecycle journeys.
• Have strong interest in standardized testing, Qudrat/Tahsili, or assessment design.

• Own execution at scale — lead the heartbeat of a national education network.
• Operate across product, education, and delivery with autonomy to…