Trainer; National - Learning & Development

Are you passionate about creating meaningful learning experiences and driving people engagement? We’re looking for a dynamic Learning & Development Specialist to join our Retail HR team and help shape the learning culture across our business.

In this role, you will support the design, coordination, and delivery of impactful learning initiatives for both our frontline and head‑office retail employees. You will play a key part in enhancing the digital learning experience, managing engagement events, and ensuring our people have access to the tools and development opportunities they need to grow.

What You’ll Do

• Design and develop engaging training materials in collaboration with business units
• Support the creation of job aids, learning packs, and evaluation tools
• Facilitate training sessions and contribute to learning events
• Manage and curate content on digital learning platforms
• Build dashboards and reports to measure training effectiveness
• Coordinate communication and logistics for learning and engagement activities
• Create visual and creative assets such as presentations and infographics
• Support HR communication channels and respond to learning‑related queries
• Stay updated on industry trends, new learning technologies, and best practices
• Assist with process mapping and documentation for relevant stakeholders

What You Bring

• Bachelor’s degree in a relevant field
• 2–4 years of experience in Learning & Development, ideally within retail
• Experience with digital learning platforms and training content design
  
  Strong facilitation, communication, and presentation skills
• Ability to multitask and manage multiple projects under tight deadlines
• High attention to detail and strong organizational skills
• Proficiency in MS Office and digital communication tools
• English proficiency required;
  Arabic is an advantage
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Additional skills good to have

• Self‑motivated, proactive, and eager to learn
• Collaborative team player with strong interpersonal skills
• Creative problem solver with a passion for continuous improvement
• Agile, adaptable, and resilient in a fast‑paced environment
Why Join Us?

You’ll be part of a team committed to building a world‑class learning culture and enhancing the employee experience across the retail business. This role gives you the opportunity to make a meaningful impact, grow your L&D capabilities, and work with diverse stakeholders across the organization.

Ready to grow your career with us?

Apply now and be part of a team dedicated to developing our people and shaping the future of retail learning.

Required Skills
• Agile, adaptable, and resilient in a fast‑paced environment
• Collaborative team player with strong interpersonal skills
• Creative problem solver with a passion for continuous improvement
• High attention to detail and strong organizational skills
• Instructional Materials
• Learning Management System
• Management Skills
• Microsoft Office
• Proficiency in digital communication tools
• Self‑motivated
• Training Delivery
• Training and Development Programs
• Written and Verbal Communication
• digital learning platforms
• proactive, and eager to learn
• strong communication and presentation skills
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