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Customer Service Rep Client Relationship Manager

Senior Complaint Resolution & Insights Specialist

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Qiddiya Investment Company
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading organization in the entertainment sector is looking for a Senior Specialist in Complaint Management to enhance guest experiences through effective complaint-handling processes. The candidate should have a Bachelor's degree and 3+ years of relevant experience mainly focusing on analytical skills and customer service operations. Responsibilities include logging and categorizing complaints, coordinating with teams, and identifying root causes for service improvements.

A comprehensive benefits package is included.
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Position Requirements
10+ Years work experience
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