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Enterprise Customer Success Manager Retention

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Lucidya
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Manager — Growth & Retention
A leading customer experience platform is seeking a Customer Success Manager to oversee large enterprise accounts in Riyadh, Saudi Arabia. The ideal candidate will leverage 3-5 years of B2B SaaS experience to enhance customer relationships, drive adoption, and ensure satisfaction. Proactive communication and tech-savviness, especially with CRM tools like Hub Spot, are essential. Fluency in both Arabic and English is required to cultivate strong, trust-based relationships with a diverse clientele.

This role offers an opportunity to significantly impact customer engagement and retention.
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