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Customer Service Rep Event Manager / Planner English Customer Service Bilingual

Guest Experience Specialist - Front Desk

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Rotana Hotels
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, English Customer Service, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 120000 - 150000 SAR Yearly SAR 120000.00 150000.00 YEAR
Job Description & How to Apply Below
A prestigious hotel chain in Riyadh is seeking a Guest Service Agent responsible for ensuring exceptional service and guest satisfaction. You will handle inquiries, assist with check-ins and check-outs, and resolve guest concerns promptly. The ideal candidate should possess experience in customer service, particularly in hospitality, and have excellent communication skills. Flexibility for shift work, including weekends, is required. This role is pivotal in enhancing the guest experience at our hotel.
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