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Bilingual

Senior CX Success Lead – AI-Powered B2B SaaS

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Lucidya | لوسيديا
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below
A leading customer experience platform in Riyadh is seeking a Customer Success Manager dedicated to enhancing customer satisfaction and loyalty. The ideal candidate will have over 5 years of B2B SaaS experience, a strong tech-savvy background, and exceptional bilingual communication skills. Responsibilities include educating clients on services, fostering engagement, and acting as the customer's voice internally. This role is pivotal in maintaining relationships and ensuring clients derive maximum value from the platform.
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Position Requirements
10+ Years work experience
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