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HelpDesk/Support Customer Service Rep Technical Support Customer Success Mgr./ CSM

Senior Customer Support & Ticketing Specialist

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Takamol Holding
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A prominent customer service firm is seeking a skilled professional for managing customer inquiries, resolving issues, and ensuring service quality. The role involves handling high volumes of support requests across multiple channels and requires a Bachelor's Degree in Business Administration or a related field along with 3–5 years of experience in customer support. Applicants should possess proven expertise with CRM and ticketing systems such as Zendesk or Salesforce, helping improve the customer journey.
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Position Requirements
10+ Years work experience
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