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Bilingual Customer Success Mgr./ CSM

Senior Customer Success Manager — B2B SaaS CX

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Lucidya
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below
A leading AI-native technology firm in Riyadh seeks a Customer Success Manager to enhance customer engagement and satisfaction. The role involves educating clients on products, building relationships rooted in trust, and monitoring customer feedback to drive adoption. Ideal candidates will have 5+ years in customer success, be bilingual in Arabic and English, and possess strong technical skills, particularly with CRM tools like Hub Spot.

This role offers the opportunity to contribute significantly to client experiences and loyalties.
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Position Requirements
10+ Years work experience
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