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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Client Relationship Manager

Customer Experience Quality Lead

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Laverne Group | مجموعة لافيرن
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading cosmetics company in Riyadh is seeking a Customer Service Quality Supervisor to enhance service quality and compliance with standards. The ideal candidate will monitor interactions, provide coaching to staff, and drive continuous improvement. Requirements include a Bachelor’s degree, 3-5 years of relevant experience, strong communication, analytical skills, and proficiency in CRM systems. This is a full-time role in a dynamic environment, offering opportunities to impact customer experience positively.
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