Tabby Customer Service Representative

Responsibilities

• Answer customer calls and provide accurate and clear information.
• Find timely solutions for customer issues.
• Handle difficult or disruptive customers professionally and calmly.
• Receive and process customer inquiries efficiently.
• Adhere to company policies and procedures.
• Achieve a high level of customer satisfaction and service quality.

• Competitive salary package of 6,635 SAR per month
  .
• Monthly English language allowance of up to 500 SAR
  , subject to company’s policy.
• Monthly performance allowance up to 25% of the salary based on KPIs.
• Career growth opportunities with promotions for top performers
  .
• Medical insurance coverage at major hospitals.

• Five working days per week.
• 9 hours per day
  , including a 1-hour break
  .

Education: Not specified.

Experience: Previous experience in customer service or call center preferred.

• Excellent verbal communication skills in Arabic and English.
• Strong problem-solving and conflict-resolution abilities.
• Ability to remain calm and professional under pressure.
• Good listening skills and attention to detail.
• Positive attitude and customer-focused mindset.
• Ability to work collaboratively in a team and meet performance targets.

Entry level

Full-time

Customer Service

Financial Services and Telephone Call Centers