Learning Operations Intern

About Informa Connect

Informa Connect is part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

This is a 1‑year contract role working remotely. You will need to be able to attend meetings in our Riyadh office.

To manage and maintain excellent relationships with clients, expert partners and colleagues to uphold a corporate image of ethics, professionalism, quality and standards. The role centers around a structured list of responsibilities that occur pre, during and post each learning event, from planning right through to delivery and post‑project admin from an ops perspective.

• Recruiting – Execute a varying number of events of varying sizes, engaging temporary staff through agencies and ensuring their capabilities to run our events.
• Training & Onboarding – Adopt, learn and train others to follow our standard operating procedures.

• Operate as the lead for all learning events (both virtual and in‑person).
• Manage an event schedule and coordinate partners and internal teams to ensure sufficient time and resources for each event.
• Liaise with Informa clients, consultants, speakers, virtual coordinators and Informa Client Managers as required.
• Create, customise and configure virtual event registration links, invitations and reminders.
• Upload content and create custom virtual meeting layouts and event flows.
• Liaise with printers, travel partners, venues and flight agencies.
• Support the development of materials such as best‑practice guides, FAQs and training slides for virtual event execution.
• Assist clients in identifying and recommending appropriate platforms and features for different event types (webinars, workshops, breakout rooms, whiteboard, Q&A, polls, etc.).
• Manage communications with trainers, presenters and virtual coordinators to ensure they have the correct information, equipment and event details.
• Schedule and execute rehearsals in advance of live events to ensure all parties are adequately prepared.
• Act as virtual event host or moderator during rehearsals and live events.
• Provide basic technical support to attendees and troubleshoot connection issues during events.
• Generate and retrieve reports: registrations, attendance, polling responses and Q&A.
• Process, upload and retrieve webinar recordings.
• Research and stay on top of trends and new tools in the virtual event space.
• Provide basic editing skills (video, voice notes) or work with suppliers to deliver.
• Support sales activities – case studies, feedback reports and course promotion support.

• Proficient in MS Office programmes.

• Calming presence with the ability to troubleshoot issues during live events.
• Strong focus, energy, calm, collected and organised while managing multiple projects.
• Experience with virtual platforms such as Microsoft Teams, Zoom, Web Ex, Adobe Connect, Go To Training ;
  Moodle or any LMS platform is a huge plus.
• Detail‑oriented, tactile communicator who loves a process.
• A great team member, always willing to help, actively looking to improve and innovate, and comes to work with a positive attitude and outlook.

• Start date:
  
  March 2026.
• Salary: 13,500 SAR.

We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability‑friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.