Sales Automation Technical Architect Professional SA

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.

Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Client Technical Architect, you will create and maintain strong, trusted client relationships at all levels within the client's business. You will design solution recommendations for clients, applying your broad technical skills, industry knowledge, and business acumen expertise. Your primary responsibilities will include:

• Design Solution Recommendations:
  Apply broad technical skills, industry knowledge, and business acumen expertise to create solution recommendations that leverage IBM technologies, architectures, integrated solutions, and offerings to solve client business challenges and deliver value.
• Develop Client Relationships:
  Build and maintain strong, trusted relationships with clients at all levels within their business, ensuring effective communication and collaboration to understand their needs and deliver tailored solutions.
• Deliver Value to Clients:
  Use industry knowledge and technical expertise to identify opportunities to deliver value to clients, developing solutions that meet their business needs and drive results.

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Broad Technical
  
  Skills:
  
  Exposure to various technologies, architectures, and integrated solutions, with the ability to apply this knowledge to design solution recommendations that meet client business needs.
• Industry Knowledge:
  Experience working with clients in multiple industries, with a deep understanding of the business challenges and opportunities that exist within them.
• Business Acumen Expertise:
  Exposure to business operations and processes, with the ability to analyze client business needs and develop solutions that drive results.
• Solution Design:
  Experience designing solution recommendations that leverage technologies, architectures, and integrated solutions to solve business challenges and deliver value to clients.
• Client Relationship Building:
  Experience working with clients at all levels within their business, building and maintaining strong, trusted relationships through effective communication and collaboration.

• Industry Knowledge Expertise:
  Experience working with clients in multiple industries, with a deep understanding of the business challenges and opportunities that exist within them, is beneficial for success in this role.
• Broad Technical Skillset:
  Exposure to various technologies, architectures, and integrated solutions, with the ability to apply this knowledge to design solution recommendations, is a plus.
• Business Operations Understanding:
  Familiarity with business operations and processes, with the ability to analyze client business needs and develop solutions that drive results, is advantageous.

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation.

By complementing local expertise with global experience and digital…