Key Account Executive

For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.

As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.

Description:

We are looking for a talented Key Account Executive to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values:
Innovative, driven to keep learning;
Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

If you want to be part of a team that cares about impact, this is the place for you.

Key Responsibilities:

• Recommend & implement improvements to departmental policy and direct the implementation of procedures and controls covering all areas of Commercial activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost- effective service to customers.
• Supervise the day-to-day operations of Commercial section to ensure that work processes are implemented as designed and comply with established policies and procedures.
• Achieving Territory objectives for all Strategic (Promoted & Non-promoted Items)
• Prepare annual business plans for each of accounts under his scope.
• The annual plan should cover each strategic product and should meet the related qualitative standards, e.g., resources, Push & Pull strategies, key influencers strategies, KA satisfaction map…. etc.
• The annual plan should clearly define the milestones and timelines to evaluate/align the progress.
• Separate plans per product/account should be carefully crafted and shared for the business portfolio.
• Communicate the plans with all related parties including Area Managers, Product managers, Field force supervisors.
• Prepare and provide monthly & quarterly financial elements forecast as per the annual plans per account.
• Prepare, share & execute a monthly coverage plan per each account in the area under his responsibility.
• Provide an up-to-date availability, Stock and consumption level reports for Strategic (promoted &non- promoted) items within the plan scope on monthly basis.
• The data reports should be informative with clear indications about items performance versus plan, versus competition and versus historical years data.
• Conduct review meetings with stakeholders based on the milestones and timelines mentioned in the annual plan to update and recommend the corrective measures to be taken if needed.
• Conduct the pre-planned visits/meetings with accounts in the area under his responsibility.
• Provide an up-to-date monthly progress report for the new items’ performance versus their plans to all stakeholders with clear recommendations if needed.
• Provide market intelligence report on monthly basis regarding new competitive items, competition strategies, key accounts’ changes …. etc. the quality of the report well be scaled as per the qualitative elements (marketplace key issues, trends, and competitive positioning of Key competitors)
• Establishing and maintaining positive relationships with KEY accounts aimed at long term sustainable business.
• Facilitate and finalize the annual commercial contracts with related internal & external parties.
• Operating within the agreed S&M expenses per account.
• Perform other duties as assigned.
• Respect Company values, code of ethics and standards.
• Respect Personal data protection and confidentiality standards.
• Identify marketplace trends and communicates them to the sales team, to capitalize on sales opportunities.
• Prepare and utilize sales tools and product knowledge, to maximize effective…