Operations Supervisor , Outbound; Wed-Sat Night Shift

Operations Supervisor , Outbound (Wed‑Sat Night Shift)

We’re seeking an experienced Operations Supervisor/Process Assistant to join the team at our Fulfillment Center in Cranebourne West. The Process Assistant will support the Area Manager and hold responsibilities specific to your process path. We currently have multiple opportunities across day and night shift.

• Support and work in all departments as required.
• Help support daily management of department duties, including allocating labor, leading meetings, and assigning job duties.
• Provide coverage for Area Managers.
• Follow policy, record attendance (duties do not extend to discipline).
• Track and report ATS/labor hours.
• Assist the floor as an associate resource, train associates and verify SOP compliance.
• Ensure successful area performance through tracking, reporting, and feedback of associate performance.
• Participate in Operational Excellence initiatives in some capacity.
• Fully understand workflow and daily production goals.
• Assist in keeping the work area clean and organized.
• Identify and address safety hazards within the work area.
• Coach associates to work safely at all times.
• Refer all job injuries immediately to the area manager.

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Previous experience leading teams.
• Availability to work 38+ hours per week, and overtime as required.
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members.
• Experience working with computers and Microsoft Office (Outlook, Word, Excel).

• Leadership experience directly managing others.
• Experience working within a similar field (manufacturing/distribution/warehousing/large retail).
• Experience with performance metrics and lean process improvement.

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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