Client Success Manager

Join to apply for the Client Success Manager (m/f/d) role at Halian | Managed Services, Recruitment Agency & Contract Staffing
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A leading global organization providing innovative solutions and services across multiple industries. The company is seeking a Client Success Manager to oversee client accounts, drive growth, and ensure long-term satisfaction.

• Manage day-to-day delivery and operations for assigned client accounts.
• Develop and maintain strong client relationships to understand and meet their needs.
• Collaborate with internal teams to ensure smooth account operations and performance.
• Assist in budget management and cost control for client accounts.
• Define and track key performance metrics in alignment with organizational goals.
• Identify opportunities for innovation and growth within client accounts.

• Bachelor’s degree in a relevant field or equivalent experience.
• Minimum of 7 years of industry experience, including at least 3 years in a similar role.
• Proven expertise in account delivery, strategic planning, and client relationship management.
• Strong leadership skills with the ability to guide cross-functional teams.
• Excellent problem-solving and communication abilities.
• Continuous learner with awareness of industry trends and emerging technologies.

Seniority level:
Mid-Senior level.

Employment type:

Full-time. Job function:
Other. Industries:
Staffing and Recruiting.

Location:

Riyadh, Saudi Arabia.

Halian Group:
With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients.

We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.