Service Advisor
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-23
Listing for:
Wallan Trading Company
Full Time
position Listed on 2026-01-23
Job specializations:
-
Automotive
Job Description & How to Apply Below
We are looking for a customer-focused Service Advisor to join our automotive service team. In this role, you will act as the main point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience.
Key Responsibilities- Welcome customers and understand their vehicle service needs
- Create accurate job cards and explain recommended services clearly
- Provide cost estimates, timelines, and service updates
- Coordinate with technicians to ensure quality and timely repairs
- Follow up with customers regarding service completion and satisfaction
- Handle customer concerns professionally and resolve issues effectively
Maintain service records and update the system accurately - Promote maintenance packages and value-added services
- High school diploma or equivalent (automotive or technical education is a plus)
- Previous experience as a Service Advisor, Customer Service Rep, or in automotive service preferred
- Strong communication and interpersonal skills
- Basic computer skills and experience with service management systems
- Good organizational and multitasking abilities
- Valid driver’s license (preferred)
- Clear communication and active listening
- Problem-solving and conflict resolution
- Time management and attention to detail
- Professional attitude and appearance
- Competitive salary with performance incentives
- Training and certification opportunities
- Career growth within the automotive industry
- Supportive and team-oriented work environment
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