Quality & Safety Manager

Riverview, FL — Full‑Time
Lead quality, safety, and compliance excellence that empowers our teams and protects our customers.

We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high‑precision laboratory instruments and chemical analysis solutions. At Metrohm USA, we combine world‑class technology with a people‑first culture—empowering employees to make meaningful contributions in labs, production environments, and industries nationwide.

We are seeking a Quality & Safety Manager to lead our Quality Management System, Calibration Laboratory Quality System, and Environmental Health & Safety programs. This is a mission‑critical role responsible for driving ISO compliance, ensuring operational excellence, and championing safety across the organization.

If you're a hands‑on quality leader with deep ISO expertise and a passion for continuous improvement, this role offers the opportunity to make a wide, lasting impact.

Lead the development, implementation, and continuous improvement of Metrohm USA’s Quality Management Systems in accordance with ISO 9001 and ISO/IEC 17025
. Manage quality documentation, maintain calibration, certification, and validation records, and coordinate both internal and external audits. Serve as the internal ISO subject‑matter expert—providing guidance to leadership, service, operations, and calibration teams while driving corrective and preventive actions.

Act as the primary liaison for all audit activities, including ISO audits, customer audits, and internal service audits. Perform work‑order reviews, oversee supplier qualification and quality agreements, and monitor corrective actions and effectiveness checks. Compile quality performance metrics, analyze trends, and produce data‑driven reports to support decision‑making at the organizational level.

Manage the company’s EHS programs in alignment with ANSI Z10 and OSHA 29 CFR 1910
. Develop and maintain safety procedures, deliver training, and oversee the OSHA 10‑hour training program. Support nationwide service team safety initiatives, lead risk assessments, complete customer safety questionnaires, and serve on the Metrohm USA Safety Committee—strengthening a culture of safety at every level.

• Bachelor’s degree in a scientific discipline
• 8+ years of experience in a calibration‑related quality role
• 5+ years of experience in a safety‑related system role
• Strong knowledge of ISO 9001, ISO/IEC 17025, and EHS compliance requirements
• Solid verbal and written communication skills
• Ability to interface effectively with internal and external customers at multiple levels
• Advanced analytical and problem‑solving abilities — able to define problems, gather data, establish facts, and draw valid conclusions
• Ability to interpret technical instructions, mathematical concepts, diagrams, and abstract or concrete variables
• Computer proficiency, including intermediate skills in Microsoft Word, Excel, and Power Point
• Strong organizational and time‑management skills with the ability to manage multiple priorities independently
• Ability to travel domestically up to 15%

At Metrohm, we combine world‑class technology with a people‑first culture. You’ll have the tools, training, and team support to succeed—and the opportunity to make a meaningful impact in labs and industries across the country.

• Medical, dental & vision coverage
• Company‑paid life & disability insurance
• 401(k) with company match
• Tuition reimbursement
• Paid vacation, sick, personal, and holiday time
• Supportive, growth‑oriented team culture

Must pass pre‑employment background check, education & employment verification, and a 10‑panel drug screening (including marijuana)

Metrohm USA, Inc. is an Equal Opportunity Employer.
We welcome applicants from all backgrounds, including women, minorities, protected veterans, and individuals with disabilities.
Metrohm USA is a federal contractor and E‑Verify employer.