Medical Assistant, Certified - Family Practice​/RV

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Medical Assistant Certified

Schedule

Hours:

Monday - Thursday 8:00 - 5:00pm & Friday 9:00am - 6:00pm

Monthly Schedule Adjustment: 8th week schedule – Monday off, Tuesday - Thursday 8:00 - 5:00, Friday 9:00 - 6:00, Saturday 8:00am - 5:00pm

Department: Family Practice

Location: 7229 US 301 S Riverview

Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting.

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well‑being programs.

✅ Financial & Retirement – Up to 5% employer match on retirement contributions.

✅ Work‑Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department‑specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres to and assures compliance with Orlando Health and department‑specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age‑specific needs of patients in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practices efficient use of supplies.
• Assists the business office as needed with reception, scheduling, and discharge of patients.

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient‑care setting) required.

Maintains current American Heart Association BLS Healthcare Provider Certification. If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire:

• Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA) –
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) – (Use the "Apply for this Job" box below)..org
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) –
• National Certified Medical…