Credit Specialist

Dobbs Equipment is seeking an entry level Credit Specialist. This position will support the credit managers on a vast majority of in‑house (IH) and Power Plan (PP) account collection activity, including credit overrides and rental requests.

• Utilizes Collection Management System (CMS) consistently to assure appropriate notes are made on account activity.
• Assists branch personnel with IH/PP issues.
• Reviews account status; recommends and provides credit overrides for additional product support and rental sales.
• Makes recommendations to credit managers to start a credit review when anticipating PP credit submission may not meet the needs of customer/branch.
• Provides copies of invoices and support material to customers, enters and uploads invoices online via customer websites.
• Reviews, determines, and prepares refund checks to customers as well as write‑off requests.

• Valid Driver’s License.
• Proficiency in Microsoft Outlook products.
• Dependability.
• Customer Service Skills.

• Ability to communicate effectively (verbal and written) with teammates and customers.
• Strong problem‑solving skills.
• Must be able to self‑manage/self‑motivate.
• PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
• Ability to apply common sense in carrying out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Quick learner with the ability to think out of the box.
• Positive attitude and good organizational skills.
• Understanding of credit and collections.
• Ability to multi‑task in a fast‑paced environment.
• Ability to manage relationships, both internally and externally, and hold teammates and customers accountable.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk;

climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, and color vision.

Dobbs Equipment is an Equal Employment Opportunity (EEO) and affirmative action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation for our employees and applicants. We make all employment‑related decisions on the basis of an individual’s qualifications and job performance, without regard to race, religion, color, creed, national origin, ancestry, citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

We participate in E‑Verify in the United States. Drug Free and Alcohol‑Free Workplace Notice. Dobbs Equipment is an Equal Opportunity and At‑Will Employer.