First Impressions Clerk; Roving - First Impressions

First Impressions Clerk (Roving) - First Impressions

Join to apply for the First Impressions Clerk (Roving) - First Impressions role at Wind River Family and Community Health Care

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Greet patients in a friendly and professional manner. Interviews patients to obtain pertinent current patient registration demographic information and enters/maintains in RPMS Patient Registration system. Mailing and physical address, Telephone number, Employer information, Emergency contact, Student status, Third Party Insurance:
Medicare, Medicaid, Private Insurance, Workers Compensation, Veteran Affairs (VA), etc. Any missing documents. Obtains, verifies, and sequences insurance information for billing and maximum reimbursement from all alternate resources. Determine the eligibility status of patients according to WFCHC policy and guidelines. Assist with the high volume of incoming calls, scheduling of appointment and correct entry of electronic message for medical staff via EHR (Electronic Health Record).

Works closely with Benefits Coordinators to ensure WRFCHC patients have access to all alternate resources. Immediately alert their appropriate supervisor and the Medical Trauma team to any trauma patient that arrives at the clinic. Maintains confidentiality of medical record information in accordance with the Privacy Act of 1974, Health Insurance Portability and Accountability Act (HIPAA), and WRFCHC policies and procedures.

Performs other duties as assigned to maintain and enhance the operation of the program.

• Entry level

• Full-time

• Other
• Hospitals and Health Care

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