Chief Operator - Wastewater Treatment Plant

Job Summary

Performs administrative, supervisory, and technical work in the operation and maintenance of the Wastewater Treatment Plant. Serves as the designated Responsible Charge as required by the Wyoming Department of Environmental Quality.

• Oversee the proper operation and maintenance of the Wastewater Treatment Plant by exercising considerable independent judgment in the use of specialized tools, equipment, and skilled personnel. Capable to run the plant independently, and determine, decide, and resolve issues as they arise in an effective and efficient manner.
• Complete and submit all reports required by state, federal, and local agencies in a timely manner. Remain knowledgeable and up to date in all state, federal, and local regulations, laws, rules, and requirements affecting the Wastewater Treatment Plant. Respond to regulatory agency and administrative inquiries in a prompt manner.
• Prepare and submit proposed fiscal year operating and capital improvement budgets. Control expenditures throughout the fiscal year, comply with procurement policies, and make recommendations to the City Engineer on plan related revenues and expenditures. Assist the City Engineer and Public Works Director in the regular update of long-range capital improvement plans.
• Establish, schedule, and direct preventative maintenance programs for all parts and equipment of the plant. Prepares shift and staffing schedules incorporating requests for benefited leave time and holiday coverage. Assign work priorities to subordinates; assign and/or approve procedures and work methods.
• Monitor all laboratory operations including, but not limited to, sampling, testing, and reporting processes.
• Provide technical instruction and guidance to supervised employees on plant operations. Conduct employee evaluations, maintain discipline, counsel employees to improve performance, and implement disciplinary action as outlined in the city's Personnel Policies and Procedures Manual.
• Assist in the operation and maintenance of the Wastewater Treatment Plant and work shift work as an operator as required.
• Represent the City of Riverton by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor
• Responds to emergency calls and stand on-call when necessary.
• Assume other duties as assigned.

In an effort to create organizational clarity, and to empower its employees, the City of Riverton has identified ten core competencies that all employees are expected to meet in order to help fulfill the mission of the City. It is expected that employees will meet their responsibilities as detailed below, including observable commitment to the mission of the City and these values.

• Adaptability:
  Adapts to changes in work environment, procedures, and assignments;
  Manages competing demands;
  Accepts criticism and feedback;
  Changes approach/method to best fit the situation/work assignment.
• Communication:
  Expresses ideas and thoughts both verbally and in written form;
  Exhibits good listening and comprehension;
  Keeps others adequately informed;
  Selects and uses appropriate communication methods.
• Cooperation:
  Establishes and maintains effective relations;
  Displays positive outlook and pleasant manner;
  Exhibits tact and consideration;
  Offers assistance and support to co-workers;
  Works cooperatively with supervisor and co-workers.
• Customer Service:
  Displays courtesy and sensitivity;
  Manages difficult / emotional customer situations;
  Responds promptly to customer needs;
  Meets commitments;
  Solicits customer feedback to improve service.
• Dependability:
  Consistently reports to work on time ready to begin work;
  Responds promptly to requests for service and assistance;
  Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments.
• Initiative:
  Volunteers readily;
  Seeks increased responsibility;
  Identifies opportunities to improve systems & procedures;
  Asks for help when needed.
• Job Knowledge:
  Competent and knowledgeable in key result areas;
  Exhibits ability to learn and apply new skills;
  Requires minimal supervision;
  Displays understanding of how job relates to others.
• Judgment:
  Displays a willingness to make decisions;
  Exhibits sound and accurate judgment;
  Supports and explains reasoning for decisions;
  Includes appropriate people in decision making process;
  Makes timely decisions.
• Planning & Organization:
  Prioritizes and plans work activities;
  Uses time efficiently;
  Plans and uses available resources;
  Works in an organized manner.
• Quality:
  Demonstrates accuracy and thoroughness;
  Displays commitment to excellence;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.

Oversee and manage skilled, semi-skilled, and unskilled personnel related to Wastewater Treatment Plant functions. Work under the general…