Merchandise Manager

Merchandise Manager (Part Timed)

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

For additional information, visit

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated amphitheaters to our Global Touring team, from ticketing and venue operations to marketing and sales, we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog‑friendly offices to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”.

We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and the common ground that brings us together.

The Merchandise Manager is the direct link between the artist’s representative(s) and the venue, overseeing the successful operation of all on‑site artist/tour merchandise outlets. The Manager establishes and leads a highly motivated team of merchandise specialists who inventory, distribute, and display each piece of artist merchandise with pride. Throughout the show, the Merchandise Manager monitors inventory levels, requests additional stock as required, motivates the team to quickly and carefully fulfill each guest’s order, and oversees the team as they reassemble and inventory the remaining merchandise after the show.

The Merchandise Manager then settles with the artist representatives and completes settlement reports.

• Serve as a liaison among Artist/Tour Representative(s), Venue Management, and Merchandise Specialists team.
• Oversee team of Merchandise Specialists to ensure an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues.
• Act as a brand ambassador for Live Nation, its local sponsors, and the venue.

• Communicate with Artist/Tour Representative to advance product line for upcoming event(s).
• Develop Merchandise Specialist schedule based on event projections.
• Oversee inventory count‑in and count‑out procedures.
• Support successful sales operations at each event by training, mentoring, and motivating Merchandise Specialists team.
• Ensure merchandise stands always remain clean and presentable and displays meet or exceed expectations.
• Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations.
• Complete all required reports in a timely manner, including pre‑show, post‑show, and payroll reports.
• Communicate with Venue Management and Regional Merchandise Management team.
• Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations.

• Refined communication and interpersonal skills.
• Detail‑oriented and highly organized.
• Guest‑centric and able to respond to requests and concerns in a professional manner.
• Team‑driven and possess advanced leadership adeptness with the ability to train and mentor in a positive manner.
• Basic business proficiency with an understanding of forecasting and timely reporting.

• Event merchandising positions desirable.
• Positions that leverage customer service or hospitality.
• Prior experience is not as important as the…