LN Venues, Sales and Service Coordinator; Riverside Amphitheater

Overview

Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. For additional information, visit

Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).

• Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
• Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
• Oversee and maintain accounts receivable
• Assist in maintenance of client relationships
• Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
• Manage client tickets using Archtics
• Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
• Coordination of on-site premium experiences program responsibilities and client services for concert events
• Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
• Conducts cold calls and prospecting for new clients
• Assists in implementing marketing strategies with Director of Premium Sales and Service
• Performs other duties as assigned by management
• Assist in prospecting using Zoom Info and Linked In Sales Navigator

• Associates degree required;
  Bachelor’s degree preferred
• Strong communication skills
• High energy
• Excellent customer service skills
• Ability to multi-task and problem solve
• Creativity
• Highly organized
• Ability to work in a team setting
• Ability to anticipate needs of VIP clientele
• Commitment to excellence
• Minimum 1-2 years of relative business experience
• Social media savvy a plus
• Some experience in hospitality and/or entertainment preferred
• Computer proficiency:
  Excel, Word, Power Point

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH
  :
  Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF
  :
  Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH
  : 401(k) program with company match, stock reimbursement program
• FAMILY
  :
  New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER
  :
  Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS
  :
  Volunteer time off, crowdfunding match

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political…