Housing Coordinator Ii

Description

Type:
Full-time, Non-exempt

Employer of Record:
Inland SoCal 211+

Department:
Housing

Location:

Hybrid – Riverside, CA

Reports To:

Housing Program Manager Grant Funded:
Yes Transfer Eligible:
No

Typical

Hours:

8:00 AM to 5:00 PM. 32-hour workweek. Requires 2-3 days per week in the field for outreach. Some evenings and weekends.

Pay Range: $26.50 - $33.12 per hour, payable bi-weekly

Benefits:
Medical, vision, and dental coverage; long-term disability and other insurance; 403b retirement plan; sick leave; accrued vacation; and a 32-hour workweek.

In partnership with Inland SoCal United Way, Inland SoCal 211+ mobilizes communities to action so all can thrive. For over 90 years, we’ve answered the call, actively listening and responding to local needs.

We champion community resiliency, financial security, and health under the values of excellence, empathy, and equity. With over 100 staff members and 1,200 volunteers, we serve 1 million people in Riverside, San Bernardino, and East Los Angeles Counties. Together with community partners and those we serve, we're working towards a future where every person in our communities can achieve what they envision for their lives.

To learn more about our workplace culture, visit (Use the "Apply for this Job" box below)..

Mission-Focused: Your goal is to create change for better lives and healthier communities. You engage donors, volunteers, and the community, striving to accomplish shared goals and making the best judgments for the community and organization.

Relationship-Oriented: You prioritize people over processes, cultivating relationships for common goals. You value diversity, practice effective communication, and actively listen to diverse input.

Collaborator: You achieve change through collective action and partnership. You share community knowledge, focus on shared goals, and seek win-win solutions while maintaining core values.

Results-Driven: You are dedicated to measurable goals for the common good. You communicate goals, motivate others, promote innovation, and drive resources to deliver excellent service.

Brand Steward: You grow and protect the organization's reputation with integrity and strong ethics. You act according to the organization's values, take appropriate action, and maintain transparency.

Founded in 2020, our Housing program provides trusted services responsive to community needs. We have prevented homelessness for over 27,000 households. Our current services focus on rapid rehousing and homelessness prevention for people with justice-involved experiences in Riverside and San Bernardino counties.

The Housing Coordinator II position supports compassionate, responsive services for individuals experiencing homelessness or housing crisis, ensuring dignity and respect while supporting their housing journeys. The position conducts in-field outreach 2-3 days per week, conducts intake and assessment, assists with housing identification and placement, and supports the client through service advocacy, case management, and maintaining administrative records. In addition, the Housing Coordinator II position includes managing an assigned caseload, completing eligibility determinations, applying advanced housing knowledge, coordinating with landlords and other partners, identifying and addressing service gaps or process challenges, and supporting program reporting.

A successful candidate has experience providing direct services and a demonstrated ability to compassionately and tactfully communicate and engage with the service population, providers, and stakeholders.

Expanded Housing Coordinator II Duties:

• Manage an assigned caseload independently, exercising sound judgment, escalating issues to leadership, and managing clients with more complex barriers.
• Complete eligibility determinations, intakes, and documentation with minimal supervision and increased accuracy.
• Apply advanced knowledge of housing programs, policies, and community resources to resolve non-routine client and housing issues.
• Proactively coordinate with landlords, service providers, and partners to support placements and prevent housing loss.
• Identify…