Service Technician II

Overview

Job Summary: The Service Technician II is responsible for performing intermediate-level diagnostics, repairs, and part replacements on transit buses with limited supervision. This role supports the OEM service and warranty team by executing campaign repairs, assisting with pre-delivery inspections (PDI), and troubleshooting mechanical and electrical issues. A Technician Service II is expected to perform the necessary research using service manuals, standard practices, or engineering guidance to effectively diagnose and repair vehicles in accordance with OEM standards.

This role requires demonstrated mechanical and electrical aptitude and supports complex troubleshooting and repair tasks. The position also serves as a mentor to entry-level technicians.

• This list of essential duties is not all-inclusive and may be expanded to include other duties, as management may deem necessary from time to time. The team member must be able to perform each essential job duty identified below satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of this position unless doing so would create an undue hardship.
• Perform mid-level repairs and part replacements on mechanical, electrical, and hydraulic systems.
• Assist with and conduct pre-delivery inspections (PDI) and repairs to ensure vehicles meet OEM standards.
• Troubleshoot and diagnose issues using service manuals, schematics, and diagnostic tools.
• Use diagnostic software and equipment to identify faults and determine repair needs.
• Repair or replace components such as pumps, valves, relays, hoses, brakes, and wiring.
• Complete service documentation accurately and in a timely manner.
• Assist with installation of upgraded systems or new components.
• Maintain safe work practices and proper handling of tools and materials.
• Provide guidance and support to Technician I team members.
• Participate in training to stay current with OEM technologies and procedures.
• Travel Requirement:
  This role requires regular travel, including air travel, to customer sites, vendor locations, or company facilities. Approximate travel: 70% of the time.
• Must maintain all necessary identification and documentation (e.g., valid driver’s license, government-issued , or passport) to travel by air for work.

• Intermediate knowledge of mechanical and electrical systems and repair techniques.
• Ability to read blueprints, wiring diagrams, and service manuals.
• Proficiency using diagnostic tools and repair software.
• Strong mechanical aptitude with hands-on experience in heavy-duty vehicle systems (diesel and CNG engines, transmissions, air brakes, suspensions, electrical systems, etc.)
• Ability to perform calculations, measure tolerances, and interpret schematics.
• Ability to safely operate power tools, hand tools, and heavy-duty equipment such as hoists or cranes.
• Strong communication and documentation skills.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to safety
• Willingness and ability to travel frequently, including overnight stays and emergency response assignments.

• High school diploma or GED required.
• 2–4 years of relevant mechanical and electrical repair experience required.
• Valid driver’s license required

ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team.

ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities. If you require a reasonable accommodation to complete the application process, please contact HR Department for assistance.

In accordance with California's wage transparency law (Senate Bill 1162), we are committed to pay equity and transparency. The salary range reflected on the job positing is our good faith estimate of what we expect to pay for this role at the time of posting. While we do not typically hire at the top of the salary range, initial offers are based on the candidate’s qualifications and experience, with opportunities for growth and increases over time.

The hiring range for this position is $30.00 - $36.00 per hour.