Quality Manager

We have an outstanding career opportunity for a Quality Manager to join a leading Company located in the Riverside, MO surrounding area.

The Quality Manager is responsible for developing, implementing, and maintaining the Quality Management System (QMS) in compliance with IATF 16949, customer‑specific requirements, and applicable regulatory standards. This role leads the quality assurance, quality engineering, and inspection activities to ensure product conformity, reduce defects, support continuous improvement, and maintain customer satisfaction in an automotive plastic injection molding environment supporting OEMs and Tier 1 customers.

• Lead and maintain compliance with IATF 16949 and customer‑specific requirements.
• Direct supervisory responsible for the plant quality department team including selection, hiring, training, performance evaluations, and work schedule.
• Serve as the site Management Representative for quality systems.
• Report abnormal quality KPI's and customer scorecards and their related corrective/preventive actions to General Manager and Corporate Quality.
• Track the QMS required quality metrics and develop action plans to achieve green metrics.
• Review customer and engineering requirements to ensure successful new production launch by compliance with APQP and PPAP activities.
• Develop, update, and control quality procedures, work instructions, and records.
• Prepare for and lead internal audits, customer audits, and third‑party audits.
• Drive corrective and preventive actions (CAPA) using structured problem‑solving methods.
• Act as a primary quality contact for automotive customers and OEMs and Tier 1 customers.
• Manage customer complaints, warranty issues, and scorecards.
• Lead 8D problem‑solving, root cause analysis, and corrective action submissions.
• Support customer PPAP submissions, launch readiness, and change management.
• Oversee supplier quality performance, including audits and corrective actions.
• Ensure compliance with APQP, PPAP, FMEA, Control Plans, MSA, and SPC.
• Monitor and analyze quality metrics (PPM, scrap, rework, customer returns).
• Partner with Production, Engineering, and Tooling to reduce defects and improve process capability.
• Support new product launches, process changes, and tooling modifications.
• Ensure effective incoming, in‑process, and final inspection systems.
• Lead, coach, and develop Quality Engineers, Quality Technicians, Quality Supervisor, Auditors, and Inspectors.
• Establish department goals aligned with plant KPIs.
• Conduct performance reviews and support training and skill development.
• Promote a culture of quality, accountability, and continuous improvement.
• Drive Lean, Six Sigma, and continuous improvement initiatives.
• Use data‑driven decision making to identify trends and prevent recurring issues.
• Manage and support layered process audits (LPA) and risk mitigation activities.
• Ensure compliance with safety, environmental, and regulatory requirements related to quality.
• Perform other duties as assigned.

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field (or equivalent 5 years of experience).
• Minimum 5 years of quality leadership experience in automotive manufacturing.
• Proven experience leading audits, customer interactions, and corrective actions.
• Experience in plastic injection molding or high‑volume manufacturing environments.

• Strong working knowledge of IATF 16949 and automotive core tools.
• Proficiency with quality data analysis, SPC software, and MS Office.
• Prefer IATF 16949 Lead Auditor certification.
• Prefer Six Sigma Green Belt or Black Belt.
• Experience working with Tier 1 or OEM automotive customers.
• Strong knowledge of statistical analysis and process capability studies.
• Experience supporting multi‑shift manufacturing operations.
• Strong leadership and cross‑functional collaboration.
• Excellent problem solving and analytical skills.
• Effective communications with customers and internal teams.
• Ability to manage multiple priorities in a fast‑paced environment.
• Detail oriented with a strong sense of ownership and accountability.

The physical demands described here are representative of…