Technical Operator

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as Made Good and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough.

But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at

We are seeking a Manufacturing Technical Operator to join our food production team. In this role, you will operate, maintain and troubleshoot production machinery and equipment in a fast-paced food manufacturing environment. The successful candidate will be responsible for ensuring product quality, minimizing downtime, and performing basic maintenance while supporting continuous improvement on the production line.

• Operate and monitor automated or semi-automated production machinery according to standard operating procedures (SOPs).
• Perform equipment set-up, calibration and changeovers.
• Perform in-process quality checks to ensure product meets specifications.
• Troubleshoot equipment issues and make minor mechanical adjustments or repairs as needed and elevate major issues to the maintenance team.
• Perform basic maintenance checks and preventative tasks to avoid unplanned downtime.
• Conduct pre-operation checks to ensure equipment functionality.
• Carry out routine cleaning and maintenance tasks to maintain machine performance and workplace safety.
• Complete production logs, downtime reports, and other documentation accurately and on time.
• Collaborate with maintenance and engineering teams to resolve complex equipment issues.
• Adherent to health and safety standards, Good Manufacturing Practices (GMP), and company policies always.
• Support continuous improvement activities to enhance productivity, reduce waste, and improve quality.
• Participate in health and safety meetings, audits, or training as required.
• Participate in daily shift handovers and team briefings to communicate issues or updates.
• Train or mentor new/existing operators or temporary staff on equipment functionality and troubleshooting techniques.
• Participate in Root Cause Analysis (RCA) and corrective action implementation when problems occur.

• Technical/vocational training or equivalent.
• 1-3 years’ experience in a manufacturing or production environment.
• Mechanical aptitude with the ability to understand technical manuals and troubleshoot machinery.
• Strong attention to detail and commitment to quality.
• Good communication skills and ability to work effectively in a team.
• Physically fit; able to stand for long periods and lift materials as required.
• Willingness to work shifts, including nights, weekends, and overtime as needed.
• Exposure to lean manufacturing, 5S, or Kaizen processes is an asset.

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos…