Senior Logistics Supervisor

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Warehouse Manager oversees the day to day operations of warehouse functions, personnel, facility safety and security. This position is responsible for timely and accurate distribution of inbound and outbound freight, special projects and communications with other departments and branches. Responsible for office duties and all linked surrogate activities : customer relations, customer invoicing, scheduling pick-ups and deliveries, inventory management, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Responsible for inventory management of clients for which pick and pack operations are completed by the warehouse.
• Responsible for facility security and safety.
• Ensure high quality customer service is delivered.
• Ensure strict adherence to all federal, state and local rules and regulations.
• Develop and own emergency management and other applicable HSE plans as per WW management guidelines.
• Identify and resolve personnel issues.
• Single point of contact for office personnel questions.
• Develop and expand staff knowledge for all accounts / cross-train.
• Ongoing coaching and mentoring of staff to develop skills to the highest level.
• Prepare all priority duties for the following days.
• Exchange of activity and information with other department managers.
• Develop and own emergency management and other applicable HSE plans as per WW Management guidelines.
• Maintain excellent safety record through the application of and employee accountability for safety procedures and applicable HSE programs.
• Management of branch office including but not limited to operations and administration to insure that Company goals and objectives are met.
• Ensure all billing is completed on time and is accurate.
• To work with Corporate and Regional management to drive and develop operating effectiveness and increases in revenue and profit consistent with annual target (budget).
• Maintain compliance with all company policies and ISO procedures to include Import / Export compliance.
• Assistance with sales development.
• Conduct biweekly sales / operations meetings.
• Responsible for hiring, firing and performance evaluations of branch staff.
• Ongoing coaching and development of staff skills.
• Maintain highest standard of customer service for both internal and external customers.
• Foster an attitude of teamwork.
• Other duties and tasks as required or requested.

SUPERVISORY RESPONSIBILITIES :

• The incumbent will directly and / or indirectly supervise one or more employees.

QUALIFICATIONS :

Excellent communication and writing skills. Able to quickly and efficiently resolve any issues or problems. Self- motivated and able to motivate and coach personnel. Capable of providing rate structures for potential new customers, as well as adjusting rate structures, as needed, for existing customers. Detail oriented, able to multitask and meet deadlines. Excellent organizational skills. Able to operate basic hand and small electric tools.

Able to interact positively and effectively with co-workers, subordinates and supervisors.

EDUCATION AND EXPERIENCE :

High school diploma / GED. Bachelor’s degree preferred. Three to five years experience in distribution, freight forwarding, operations, or warehouse management. Certification in Hazardous Training preferred. Knowledge of forklift / material handling equipment operations, repairs, and training of personnel. Facility management experience. Vast knowledge of import and export regulations in regard to loading or unloading containerized, van loaded or flat-bed shipments.

Extensive knowledge of TSA regulations and requirements.

ENVIRONMENT :

100% performed in climate-controlled internal office environment working under normal office conditions. National and International travel will be (up to ___%) required in support of the position’s responsibilities.

While performing the duties of…